FAQ – LuxeStore Online
How long does delivery take?
Dar es Salaam deliveries take up to 24 hours, and all other regions in Tanzania are delivered within 48 hours.
Do you offer free delivery?
Yes — we provide free delivery across Tanzania, and there are no hidden charges.
What is your return policy?
You can return products within 7 days if they are defective, damaged, or not as described.
How can I track my order?
You can track your order anytime using the Azro Express tracking system.
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available in eligible locations — contact us to confirm availability in your area.
Do your products come with a warranty?
Yes — most products include a manufacturer’s warranty. Please check the product description for details.